Privacy Policy

Engage Marketing Limited (“Engage”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect personal information when you use our website www.engage-marketing.co.uk (the “Site”) or contact us.

We may update this Privacy Policy from time to time. The most recent version will always be published on this page.

 

1. Who we are

Engage Marketing Limited is an independent marketing agency based in the United Kingdom.

Registered office:
Thorncroft Manor, Thorncroft Drive, Leatherhead, Surrey, KT22 8JB, United Kingdom
Company number: 10497173
VAT number: 255856469 

Engage Marketing Limited is the data controller for the personal data described in this policy and is registered with the UK Information Commissioner’s Office (ICO).

If you have any questions about this policy, you can contact us at: Email: hello@engage-marketing.co.uk.

 

2. What personal data we collect

We may collect and process the following categories of personal data:

Information you provide

  • Contact details submitted via our “Let’s Talk” form or email, such as your name, email address, phone number (if provided), organisation and the content of your message.
  • Form responses, including how you heard about us.

Technical information

  • Limited technical data such as IP address, browser type, operating system and information about how you interact with the Site.
  • This data is collected via analytics tools and cookies to help us understand usage and improve performance.

Cookies

  • Cookies and similar technologies used in accordance with our Cookie Policy.
  • We do not knowingly collect special category or sensitive personal data through our website.

 

3. How we use your personal data

We use personal data for the following purposes:

  • To respond to enquiries and communicate with you
  • To provide and improve our services
  • To operate, maintain and improve the Site
  • To send marketing communications or updates only where you have provided consent
  • To comply with legal and regulatory obligations

We only use personal data for the purposes for which it was collected (or compatible purposes) and retain it only for as long as necessary.

 

4. Legal basis for processing

Under UK GDPR, we process personal data on one or more of the following lawful bases:

  • Consent – for example, where you opt in to receive marketing communications.
  • Contract – where processing is necessary to take steps at your request or to perform a contract.
  • Legitimate interests – such as improving our services, managing enquiries, and protecting our business, where these interests are not overridden by your rights.
  • Legal obligation – where processing is required to comply with the law.

You can withdraw consent at any time where processing is based on consent.

 

5. Sharing your data

We do not sell personal data.

Where necessary, we may share personal data with:

  • Service providers who support our operations (for example, website hosting, analytics, email and IT systems).
  • Professional advisers or regulators where legally required.
  • Third parties in the event of a business reorganisation, merger or sale.

Some suppliers may process data outside the UK. Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including UK adequacy regulations where applicable.

 

6. Cookies

Our Site uses cookies and similar technologies to operate effectively, improve user experience and understand how the Site is used.

Non-essential cookies are only used where you have provided consent via our cookie banner or settings.

For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Policy.

 

7. Your rights

Under UK data protection law, you have the right to:

  • Access – ask for a copy of the personal data we hold about you.
  • Correction – request that we fix any inaccurate or incomplete information.
  • Erasure – ask us to delete your personal data in certain circumstances.
  • Restriction or objection – request that we limit or stop using your data in specific ways.
  • Withdraw consent – if we process your data based on your consent (for example, for marketing communications), you can withdraw that consent at any time.

Lodge a complaint – with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled. Information about the ICO is available at www.ico.org.uk.

To exercise your rights, please contact us at: Email: hello@engage-marketing.co.uk

 

8. Data security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. While we take reasonable steps to secure data, no method of transmission over the internet is completely secure.

 

9. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: hello@engage-marketing.co.uk
Phone: +44 (0)1372 700739

 

Last updated: January 2026